Predictions
AI-powered forecasting and recommendations
8.2%
Contact Rate Trend
64.3%
Predicted: 67.8% next week
12.5%
Revenue Trend
$52.4K
Predicted: $58.9K next week
3.1%
Avg Talk Time
4m 23s
Predicted: 4m 15s next week
7-Day Forecast: Daily Calls
2,847
Mon
3,124
Tue
2,956
Wed
3,289
Thu
3,412
Fri
2,567
Sat
2,145
Sun
AI Recommendations
Peak Hours Optimization
Your contact rates are 23% higher between 2-4 PM. Consider increasing agent staffing during these hours to maximize revenue potential.
List Performance Insight
The "Solar Qualified Q4" list is trending up with 34% contact rate improvement. Allocate more priority to this list for the next 48 hours.
Callback Window Optimization
Callbacks scheduled for next day have 41% higher conversion. Your current system schedules 67% same-day. Adjust callback windows for better results.
Agent Performance Pattern
Top performing agents average 5m 12s talk time vs 3m 45s for others. Consider coaching sessions to share best practices across the team.
Weekly Volume Forecast
Next week's predicted volume is 18,340 calls (up 12.5% from this week). Ensure adequate agent capacity to handle the increased load.